Privacy Policy
Last updated: 9/19/2025
1. Information We Collect
We collect information necessary to provide our USDT conversion services:
- Email address and account credentials
- Wallet addresses and transaction history
- Preferred location for F2F transactions
- Transaction volume and trading preferences
- Device information and IP addresses
- Usage analytics and platform interactions
2. How We Use Your Information
Your information is used to:
- Process USDT conversion transactions
- Verify wallet turnover requirements
- Facilitate F2F trading arrangements
- Comply with VASP regulations and AML requirements
- Provide customer support to registered users
- Calculate referral commissions (0.002%)
- Improve our services and user experience
🔒 3. Cryptocurrency Privacy Notice
We are not responsible for blockchain privacy or cryptocurrency losses.All cryptocurrency transactions are recorded on public blockchains and may be traceable.
Users acknowledge that:
- Blockchain transactions are permanent and publicly visible
- We cannot control or modify blockchain records
- Wallet addresses may be linked to your identity through our services
- Third parties may analyze blockchain data independently
4. Information Sharing
We may share your information with:
- Regulatory authorities as required by VASP compliance (RDWW-1633)
- Financial institutions for bank transfer processing
- Service providers who assist in platform operations
- Law enforcement when legally required
- Counterparties in F2F transactions (location data only)
5. Data Security
We implement industry-standard security measures including encryption, secure storage, and access controls. However, no system is completely secure. Users are responsible for securing their own wallets and private keys.
6. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations. Transaction records may be retained for up to 7 years as required by financial regulations.
7. Your Rights
Under GDPR and applicable privacy laws, you have the right to:
- Access your personal information
- Correct inaccurate data
- Request data deletion (subject to regulatory requirements)
- Object to certain processing activities
- Data portability where technically feasible
8. Cookies and Tracking
We use cookies and similar technologies to enhance user experience, analyze usage patterns, and maintain session security. See our Cookie Policy for detailed information about our tracking practices.
9. International Transfers
Your data may be processed in countries outside the EU. We ensure adequate protection through standard contractual clauses and other appropriate safeguards as required by GDPR.
10. Contact Us
For privacy-related inquiries, registered users can contact our support team through the platform. Data protection requests should include your registered email address and specific request details.